I work with people who are serious about growing their business. The role I play depends on the individual – it might be helping them to franchise their business, mentoring them to get to a position where they can confidently take time out from work, or even helping them realise the very reasons they originally went into business.
Having been self-employed my entire career as a business owner, a franchisee and a franchisor, I understand that running a business doesn’t come without significant life pressures. It’s my ability to relate through personal experience that enables me to guide my clients to realise their goals. At the end of the day, my client’s success is my success.
For a business to grow, it is essential to have the right foundations in place –the vision, the offering, the leadership, the people, the culture and the systems – and this is what I help my clients to achieve.
I started my career in franchising in 1981 when the practice was still in its infancy in Australia. In 1983, I founded the specialist franchise consultancy, Franchise Developments, a pioneering business of its kind at the time. Franchise Developments successfully innovated itself to maintain its industry leadership position for over 25 years. It grew many businesses into household names, including Crust Gourmet Pizza, Noodle Box, Nandos, Auto Brake Service, Forty Winks, Pack & Send, Autobarn, Jenny Craig and Hudsons Coffee, among others.
In 2008, I sold Franchise Developments to the international advisory group PwC, and now consult to businesses from a wide spectrum of industries on their growth strategy.
My proudest achievement is undoubtedly the enduring relationships I’ve formed during my career. And a testament to this is the fact that virtually all of my clients are referred to me by people I’ve worked with.